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[HealthLiteracy 3630] Using Likert-type scales for low literate respondents

Felicia Morton

fmorton at gmh.edu
Tue Oct 27 10:18:49 EDT 2009


Hi all,

Does anyone have a reference or two on the challenge of using Likert-type scales with low-literate survey respondents. Specifically, evidence that the more points on the response scale, the more difficult for the respondents to choose (without consideration of the sensitivity of the tool; focusing only on the ease of use for the respondent).

THANKS, as always!
Felicia

Felicia J. Morton, MSPH, CHES
Patient Education Specialist
Patient Care, Quality Management & Education

Grady Health System
80 Jesse Hill Jr. Drive, SE Box 26062
Atlanta, GA 30303
(404) 616-5153
(404) 616-0685 - fax
fmorton at gmh.edu


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